How to Keep Your Hotel Guests Safe and Healthy

  • Increase cleaning and sanitizing efforts to ensure guest safety.
  • Utilize UV sanitizers, ozone generators, and other equipment to disinfect rooms.
  • Comply with local health and safety regulations to give guests peace of mind.
  • Offer contactless services whenever possible for convenience. 
  • Maintain ventilation by opening windows and keeping the temperature stable.

According to the Bureau of Labor Statistics, over eight million jobs will be added to the United States economy in 10 years. Out of these projected job opportunities, 1.9 million are expected to be found within leisure and hospitality. The figure is a whopping 23 percent! leisure and hospitality were only making up for 8.9 percent of total employment as recently as 2021. Yet this sector is now predicted to experience rapid growth of 1.3 percent annually.

And to ensure the industry continues to grow, hotels should put the health and safety of their guests in the utmost importance. After all, they entrust these establishments with their well-being during their stay. In light of the current pandemic, it is more important than ever to take extra precautions to ensure your guests feel safe and comfortable at your hotel. Here are a few tips on how to do just that.

Hotel employee bringing cleaning and sanitizing tools along the hallway of a hotel.

Increase Cleaning and Sanitizing Efforts

The first step in keeping your guests safe is to increase your cleaning and sanitizing efforts. All high-touch surfaces, such as door handles, light switches, TV remote controls, etc., should be cleaned and disinfected throughout the day. In addition, it is crucial to make sure that all linens and towels are washed in hot water with bleach or a similar disinfectant.

Sanitize Rooms and Equipment

You can also use a hospital UV sanitizer to ensure the rooms are adequately sanitized after a guest checks out. Medical-grade equipment is a good option to ensure the proper sanitation of the room. You can also position the equipment near the hotel lobby to disinfect the bags of guests who check into the hotel. Furthermore, you can use an ozone generator to ensure the air in the hotel is clean and disinfected. This can help reduce the risk of airborne viruses or bacteria spreading inside the building.

Ensure Compliance with Local Health and Safety Regulations

Ensuring compliance with local health and safety regulations is essential for protecting the health and safety of hotel guests. Hotels are responsible for providing their guests a safe and comfortable environment, and they must adhere to all relevant laws and regulations.

Fire and Safety Standards

In many countries, local governments have enacted strict regulations to ensure the safety of hotel guests. These regulations mandate certain standards for fire and safety systems, such as smoke and CO2 detectors, emergency lighting, adequate exits, first aid kits, and other measures. Additional safety requirements may be necessary depending on the location of the hotel and its proximity to particular hazards in the area (such as water bodies or hazardous substances).

Person using near field communication software to make a payment.

Offer Contactless Services Whenever Possible

Another way to promote the health and safety of your guests is to offer contactless services whenever possible. This could include allowing guests to check in online or via a mobile app, offering mobile ordering for food and drink service, and providing contactless payment options for any purchases made during their stay.

Contactless Amenities

Additionally, you could provide amenities that do not require contact with staff, such as self-serve laundry facilities and remote key access. By providing these services, your guests can feel confident that their health and safety are a priority for your business.

Communicate Procedures

Finally, it’s essential to communicate the steps you’re taking to ensure the safety of your guests. Make sure to advertise any contactless services you offer and provide detailed information on all the safety protocols when they arrive. These protocols include social distancing measures and cleaning procedures. Doing this will give them peace of mind knowing that their health is their top priority.

Increase Ventilation by Opening Windows When Possible

One of the most essential steps hotel owners can take to keep their guests safe and healthy is increasing ventilation within their facility. This can be done by opening windows when possible and ensuring that all air ducts, vents, and filters are properly maintained.

Reduce Airborne Particles

Good airflow reduces the spread of airborne particles such as viruses, bacteria, and particulate matter, providing a safer environment for guests. Also, proper ventilation helps reduce the risk of mold growth and the buildup of unpleasant odors, making it easier to maintain a pleasant atmosphere in your hotel.

Maintain Stable Temperature

Finally, good air circulation can help keep temperatures consistent throughout the building and reduce energy costs associated with heating and cooling systems. By taking these steps, you can create a safe and comfortable environment for your guests.

By taking a few simple steps, you can go a long way in ensuring the health and safety of your hotel guests. By following the tips in the article, you can help create a safe and comfortable environment for all who visit your hotel.